Frequently Asked Questions
What services does Dezign Mine offer?
We specialize in Custom embroidery on caps, sweatshirts, shirts and Laser Engraving on tumblers. Whether you need Custom made Logo or one from the website already digitized or vectored, we’ve got you covered!
How long does it take to complete a project?
Timelines vary depending on the project scope. Most designs are shipped within 3-4 business days]. Custom projects may take longer.
Can I request a custom design?
Absolutely! Contact us with your vision, and we’ll work with you to create something unique.
What is your refund policy?
Please contact us regarding refunds on store items. Custom work is non-refundable. See our Shipping & Returns policy for details.
How do I contact support?
You can reach us at support sales@dezignmine.com or through our Contact Us page. We typically respond within 24-48 hours.
- Still have questions?
